Sign Up Information & Cancellation Policies

Sign Up Information & Refund Policies

Before completing your transaction, please read the information provided here. By completing your class registration, you are confirming that you have read, understand and accept the policies outlined on this webpage.

Class Registration
Pre-registration for our classes and events is highly recommended as many fill in advance. You may pay using your credit card by clicking the "Sign Up" button on the bottom of the event description. This will take you to a secure site where you can safely enter your credit card information. Payment is not processed automatically and usually occurs a few days prior to the event.

We don't currently have an easy way to auto-respond via email upon registration. If this concerns you, simply call us to verify your enrollment at 415-524-8693. We will send out notification of your enrollment along with any necessary event details a few days prior to the event.

Other payment methods are available. You may sign-up for events in person at our storefront at 1447 4th Street in San Rafael, CA. If you prefer to send payment through the mail, please call us in advance so we can be sure to add you to the list of attendees. 415-524-8693.

Cancellation Policies
Cancellations are difficult for everyone involved. Many of our teachers travel long distances and we rely on a minimum number of attendees in order to hold an event. Once you have enrolled, if you find you can no longer attend, perhaps you can find someone to attend in your place.

  • Refunds are provided (minus a $15 administrative fee) as long as at least 7 days notice is provided prior to the event.
  • Refunds are provided (minus a 50% administrative fee) as long as 3 to 7 days notice is provided prior the event.
  • Refunds are NOT provided for cancellations with less than 3 days (72 hours) notice prior to the event. We are happy to send you class handouts. Just ask.
  • Classes may be cancelled if minimum enrollment is not met. In the rare occasion this happens, then a full refund is provided.
  • If you have any questions about our cancellation policies, please call us at 415-524-8693.

Location & Parking
Unless otherwise indicated, events are held in our classroom at our retail location: 1447 4th Street (at the Corner of E Street) in San Rafael. Limited parking is available in our parking lot behind the building off E Street. Please park in spaces marked for Gathering Thyme as we share that lot with other businesses in the area. There is also plenty of street parking in the area.

Questions?
Feel free to contact us at 415-524-8693 or Send Email